What is a Chargeback?A chargeback is a transaction reversal which serves as a form of consumer protection from fraudulent activity committed by both merchants and consumers. Chargebacks arise when a customer purchases a product or service and later raises a dispute with their bank. This can be because the customer hasn’t received the product or […]
Your firewall is the most basic, yet most essential, cyber security tool available. Firewalls act as a gatekeeper for your network, protecting you from the global network by inspecting all inbound and outbound traffic. Without your firewall, a hacker can easily breach your network. Firewalls are one of your network’s primary success, security and PCI […]
Data breaches have increased over the last year and the cost of these breaches is skyrocketing. The good news is that there are steps that you can take to help prevent data breaches in your business: 1. We recommend that you install intrusion detection/prevention systems that notify you when someone is trying to access your account.2. Review […]
Fraudsters and cybercriminals are focusing their efforts on vulnerable businesses and breaches are on the rise with highly motivated cybercriminals. There are several steps you can take to help prevent fraudulent transactions in your business. Depending on the time of year, transaction patterns change but you need to stay alert to identify any unusual behaviour. […]
PCI DSS is a mandatory annual assessment and set of requirements which was introduced by 5 members of the PCI SSC. Visa, MasterCard, American Express, Discover and JCB. It is enforced by all merchant acquirers in order to protect businesses and customers against credit card fraud. Level 1: Merchants processing over 6 million card transactions per […]
Why am I seeing a Charge Back amount on my merchant statement?As a retailer you may sometimes see significant amounts of money called chargebacks, being deducted from your account. It can be disconcerting to suddenly see amounts being deducted from your balance, often with no explanation from your merchant services provider.In this article we will […]
The convenience of remotely accessing your POS system anywhere at any time can be appealing. It can save you and your IT team and/or service provider a visit to your office or store. However, the advantages of remote management software can also bring risks to the security of your customer’s card payment details. Here are […]